Our approach

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Our tuition has 2 key objectives which are fundamental to exam success:
 

1. Developing Technical Knowledge – Professional exams can initially seem incredibly challenging and be unlike any other subject students have come across before. Using our in depth knowledge and expertise, our unique approach simplifies the subject and teaches you the most examinable content in a way that you can readily and easily understand. Our students frequently comment that our methods of teaching are far more effective than the standardised approach used at large classroom tuition providers.

 

2. Mastering Exam Technique – The next step is teaching you how to approach each type of question in the exam and how write your answers as concisely as possible whilst demonstrating the full spectrum of your newly acquired knowledge. This ensures that you complete the exam within time whilst also writing all the points which will be on the mark scheme. Having won prizes for all the subjects we teach, we have developed an optimal exam technique for each type of exam question and we ensure that this is ingrained into our students before exam day. 

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In order to help you reach peak performance as quickly as possible, we use real past paper exam questions during class. This enables our students to get to exam standard as quickly as possible rather than wasting time with sub-standard ‘warm-up’ questions which can result in false confidence.  

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Teaching uses a combination of tutor-led technical presentations, calculation techniques and shortcuts, past paper questions, bespoke exam strategies and learning tips. 

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BOOKING POLICY

 

We receive incredibly high levels of demand for our tuition services and there is often a waiting list for places. In the interest of fairness to all students, we offer all spaces on a first come, first served basis.

 

In instances where your payment is not received by the specified date, your space will be offered to a student on the waiting list. 

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If you book a tuition space and are then unable to attend, we will endeavour to find another student who can take that space so that your tuition fee can be refunded to you. We may, at our sole discretion, issue a refund or reschedule in other circumstances. 

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All digital services, such video classes and materials provided in electronic format, are non-refundable.

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FULFILMENT POLICY

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Live tuition will be delivered in accordance with the detailed tuition scheduled which will be sent to you via email. Depending on the course, tuition will be held in person in London or online using video conferencing software. We reserve the right to change the location of tuition if required. You will be contacted via email if such a change is required.

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You will receive access to recorded video tuition as soon as payment has been received. You can access video tuition by clicking on the link provided on each subject page. If you have any access difficulties, please contact us via email and we will resolve this for you.  

 

Materials will be sent via email within 48 hours of purchase.  

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PASS GUARANTEE policy

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In order to qualify for the Pass Guarantee for Live Courses, you must attend all classes and complete the preparatory work. In the event that you fail your exam, we will automatically enrol you on the next available course. 

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In order to qualify for the Pass Guarantee for Video Courses, you must purchase the course at least two weeks before you exam and have watched all the content. In the event that you fail your exam, we will extend your access to the video course if required. We will continue to extend your access until you have passed the exam. 

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PASS RATE POLICY

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Our pass rates are based on students who attended our Live Courses. We only run Live Courses for the harder ACA exams (FAR, BPT, CR, SBM and Case Study). The overall pass rates for these exams are generally much lower than the other ACA exams. Our pass rates should be viewed in that context. You can view the overall pass rates on the ICAEW website.  

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PRIVACY POLICY

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We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications).

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When you conduct a transaction or become a member of our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for providing our goods and services to you. When you purchase goods and services from us or become a member of our site, we will use your email address to contact you about the goods and services you have purchased as well as other related goods and services. If you wish to stop receiving email from us, you can unsubscribe at any time. You can contact us here to request a copy of your data we hold; request that we permanently delete your data; and request that we do not contact you. 

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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This site uses Google Analytics. Google may place an anonymous cookie for analytics purposes. 

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SITE TERMS AND CONDITIONS

 

You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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When buying an service, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase a service when you commit to buy a service and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

 

All digital services, such video classes and materials provided in electronic format, are non-refundable.

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The service and all materials therein or transferred thereby, including, without limitation, images, text, copyrights, videos and all Intellectual Property Rights related thereto, are the exclusive property of Accountancy Exam Masters Limited except where copyright belongs to ICAEW. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. Purchase of our materials and video courses is for your sole use as an ICAEW or CFAB student. Sharing content with other students is not permitted. Any breaches will be reported to ICAEW.

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We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

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To the maximum extent permitted by applicable law, in no event shall Accountancy Exam Masters Limited, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, Accountancy Exam Masters Limited assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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You agree to indemnify and hold Accountancy Exam Masters Limited harmless from any demands, loss, liability, claims or expenses (including legal fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service. 

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These terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of England and Wales, without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in England and Wales.